Privacy Policy

At BNM TYRES, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our mobile tyre and roadside assistance services in London.

1. Information We Collect:

   – Personal Information: When you book an appointment or request assistance, we may collect personal information such as your name, contact details, vehicle information, and payment details.

   – Location Information: We may collect location data to provide our services, such as determining your location for emergency assistance or scheduling appointments.

   – Usage Information: We may collect information about how you interact with our website and services, including device information, IP address, and browsing activity.

2. How We Use Your Information:

   – Providing Services: We use your information to fulfil appointments, provide roadside assistance, and communicate with you about bookings.

   – Improving Services: We may use your information to analyse trends, improve our services, and enhance the user experience.

   – Marketing Communications: we may send you promotional emails or newsletters about our services, special offers, or updates with your consent.

3. Data Sharing and Disclosure:

   – Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors or logistics partners.

   – Legal Compliance: We may disclose your information to comply with legal obligations, enforce our Terms and Conditions, or respond to lawful requests from authorities.

4. Data Security:

   – We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights:

   – Access and Correction: You can access and update your personal information. If you believe any information we hold about you is inaccurate or incomplete, please contact us to correct it.

   – Opt-Out: You have the right to opt out of receiving marketing communications from us. To unsubscribe from promotional emails, follow the instructions provided in the email.

6. Children’s Privacy:

   – Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

7. Changes to Privacy Policy:

   – We reserve the right to update or modify this Privacy Policy anytime. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.

8. Contact Us:

   – If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at 07889 439224 or info@bnmtyre.co.uk. Thank you for choosing BNM TYRES for your London mobile tyre and roadside assistance needs.